AdvanceMe Associates - Image Training

Seminar Topics:

Business Etiquette for the Professional

Designed to provide the participant with information about how best to manage professional behavior, demeanor and presence in a work environment.

Topics covered include the following:

Office protocol
Netiquette
Voice mail etiquette
Cell Phone etiquette
PDA/laptop etiquette
Meeting protocol
Client lunches (this session does not include a full dining etiquette presentation)
Client events

Business Etiquette for the New Professional

Structured to meet the unique needs of individuals who are entering a professional environment for the first time. The topics covered are similar to those offered in the Business Etiquette for the Professional course; however, the approach is more comprehensive. There is a section which focuses on the issue of generational diversity. The goal is to assist the audience with an understanding of protocol issues which may be different for someone who has been in a corporate environment for many years as compared with someone who is entering that culture for the first time.

Dining Etiquette for the Professional

An entire seminar devoted to the nuances of dining. This session is designed to provide the participant with a sense of ease and comfort in most dining situations. Highly interactive and reality driven, this course provides the attendees with the etiquette book rules from several sources as well as a check in with practical etiquette in a professional setting.

Topics covered include the following:

Table Manners
Table settings for a formal meal
Table settings for a business lunch
Best foods to order
Best foods to avoid
Ordering
Seating protocol
Handling of table mishaps
How to do business over lunch or dinner
Dining in private clubs
Tipping
Serving as the host
Excellent guest behavior
Drinks with dinner?
Choosing a wine
Cocktail Parties
Banquets
Dinner Parties

AdvanceMe Associates Seminar photo

The ABCs of Professional Image

This is a comprehensive seminar focused on professional image in the workplace. The session is built around the ABCs (Appearance, Behavior and Communication) of Image. The topics covered include: dressing for a corporate environment, business casual to maximize your image, attitude of professionalism and basic guide to dressing for a variety of situations in business. In addition, the Behavior portion of the session covers business etiquette, social etiquette (for networking situations) as well as dining etiquette. In the Communication section, there is a review of verbal and non-verbal interaction in the workplace. The participants will learn how to draw people out in a conversation, how to be a positive presence in any meeting and how to interact with peers and managers as well as employees and clients.

This seminar may also be structured as a one hour overview program and introduction to the other more comprehensive sessions.

Power Networking

How to make an impact from the moment you walk into a room. This is a great program for people who are responsible for cultivating contacts and reinforcing business relationships.

Topics covered include the following:

Be masters at small talk
Meet the maximum number of people in a room
Meet the VIPs in a room
How to project confidence and grace (even if you are shaking in your shoes!)
How long to stay at an event
How to start a conversation
How long to engage in a conversation
How to gracefully exit from a conversation
The art of juggling food, drink, handshakes
When to give a business card
The art of exchanging business cards
Speaking volumes without saying a word
Entering a group
What to do if you don’t know anyone
Making introductions like a pro
Remembering names

AdvanceMe Associates

585-478-2224

Jonna@powerofimage.com